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How to Submit a Price Match Request
If you find a lower eligible price on an identical OEM part from a qualifying retailer, just navigate to the product page on our website. Right next to the price, you’ll see a “Price Match” button. Click that button to open our Price Match Request Form. Fill out the form and include a link to the competitor’s product, along with the other required details. Our team will review the request based on our Price Match Policy and determine whether it qualifies. If it does, we’ll approve the match; if not, we’ll explain why it didn’t meet the criteria. You’ll hear from us via email once the review is complete. Read More about our Price Match Policy
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Product Description
The Samsung Washer Damper Suspension Rod - DC97-16350U is designed to restore stability and quiet operation in compatible Samsung washers by replacing worn or failed suspension rods. We supply genuine or high-quality OEM-equivalent kits, fast shipping, easy returns, and support to guide your repair.
Why Buy From Us?
We provide only authentic Samsung OEM replacement parts for guaranteed compatibility, reliability, and performance. With fast shipping, easy returns, and expert support, restoring your refrigerator’s inverter functionality is safe and straightforward.
Key Features of Samsung DC97-16350U Washing Machine Damper Suspension Rod Replacement Part
- Genuine/Equivalent Replacement: Meets or mirrors Samsung OEM specification for fit, function and durability.
- Stabilises the Tub: Reduces vibration and movement of the washer drum, especially during high-speed spin cycles
- Direct Fit Design: Fits into existing mounting points in compatible Samsung washers without needing extensive modification.
- Durable Construction: Built with metal rods and springs (depending on the kit) to handle frequent load cycles and heavy use.
- Restores Performance & Longevity: Helps prevent damage to other components by ensuring the tub remains stable and properly balanced during operation.
Technical Specifications of Samsung DC97-16350U Washer Damper Suspension Rod
- Part Number: DC97-16350U
- Rod Length: Approximately 26.4″ total length for each rod (varies slightly by kit)
- Material: Metal rod with spring/damper assembly and plastic mounting end-caps as per OEM design.
- Application: Suspension rod kit for select Samsung top-load washers (replace all rods
- Finish/Colour: Varies by kit (commonly black/metal) depending on batch/manufacturer.
Common Problems & Symptoms for Samsung DC97-16350U Washer Damper Suspension Rod
- Tub shaking or vibrating heavily during spin due to worn out or broken suspension rods.
- One or more rods broken or unseated causing tub to sit unevenly and contact cabinet.
- Frequent heavy loads or unbalanced loads causing accelerated wear of suspension system.
- Replacement of only one rod rather than full set, leading to imbalance between remaining old rods and new part.
Installation Guide for Samsung DC97-16350U Washer Damper Suspension Rod
- Disconnect power to the washer and ensure no water supply/load inside the drum.
- Remove any access panels (usually top or back) to access the suspension rods.
- Support the tub (so it does not drop) then remove and unclip each old suspension rod from the mounting lugs.
- Install the new Washing Machine DC97-16350U rods one by one in the same positions and orientation as the old ones. Ensure each rod’s top and bottom ends are firmly engaged.
- Once all rods are installed, release the support and check that the tub is level and moves only slightly when gently pulled/pushed.
- Replace access panels, reconnect power, run a short test cycle (empty) to check for correct operation, minimal vibration and no abnormal noises.
Return Policy
- Hassle-free returns within 30 days of purchase.
- Items must be unused and in original packaging.
- Quick refunds issued after inspection of the returned product.
- Free replacement offered for defective or damaged items.
- Dedicated support team ensures a smooth and transparent return process.
Compatible Models
Locate your appliance’s model number on the manufacturer’s label and use it to check part-model compatibility before ordering.
Where to find my model number?
| Brand | Model Number | Model Description | Exploded View |
|---|---|---|---|
No Models Found
The Samsung DC97-16350U Washer Damper Suspension Rod is the correct replacement for the following model numbers
The Samsung Washer Damper Suspension Rod - DC97-16350U is designed to restore stability and quiet operation in compatible Samsung washers by replacing worn or failed suspension rods. We supply genuine or high-quality OEM-equivalent kits, fast shipping, easy returns, and support to guide your repair.
Why Buy From Us?
We provide only authentic Samsung OEM replacement parts for guaranteed compatibility, reliability, and performance. With fast shipping, easy returns, and expert support, restoring your refrigerator’s inverter functionality is safe and straightforward.
Key Features of Samsung DC97-16350U Washing Machine Damper Suspension Rod Replacement Part
- Genuine/Equivalent Replacement: Meets or mirrors Samsung OEM specification for fit, function and durability.
- Stabilises the Tub: Reduces vibration and movement of the washer drum, especially during high-speed spin cycles
- Direct Fit Design: Fits into existing mounting points in compatible Samsung washers without needing extensive modification.
- Durable Construction: Built with metal rods and springs (depending on the kit) to handle frequent load cycles and heavy use.
- Restores Performance & Longevity: Helps prevent damage to other components by ensuring the tub remains stable and properly balanced during operation.
Frequently Bought Together
Customer Reviews
Frequently Asked Questions
Quick answers for your replacement part needs
How do I troubleshoot error codes on a DC97-16350U washing machine?
If your washer is displaying an error code, the issue may be related to load balance, drainage, water supply, or door operation. Here are some common error codes and troubleshooting steps:
- UR / UB (Unbalanced Load): Redistribute the laundry evenly inside the drum and ensure the washer is level on the floor. Worn suspension rods, such as the DC97-16350U suspension rod assembly, can also contribute to this issue.
- 4C / NF (Water Supply Error): Verify that the water supply valves are fully open and check the inlet hoses for kinks or blockages.
- 5C / SE (Drain Error): Inspect the drain hose and pump filter for clogs that may prevent proper water drainage.
- DC / dE (Door Error): Make sure the washer door is completely closed and that the door latch is functioning correctly.
- LC (Leak Detection): Check for water leaks around hoses, pumps, and connections.
If the error remains after troubleshooting, disconnect power for several minutes and restart the washer. Persistent errors may indicate a worn or damaged component that requires replacement.
Where can I buy replacement parts for a DC97-16350U washing machine?
You can purchase genuine replacement components for washers that use the DC97-16350U suspension rod assembly from Genuine Replacement Parts. The site offers OEM-quality appliance parts, convenient model lookup tools, competitive pricing, and fast shipping options to help you complete your repair quickly. Always verify your washer model number before ordering to ensure compatibility.
How do I reset the control board on a DC97-16350U washing machine?
Follow these steps to reset the washer's control system:
Step 1: Turn the washer off and unplug it from the power outlet.Step 2: Leave the appliance disconnected for approximately 5 minutes to allow residual power to dissipate.
Step 3: While unplugged, press and hold the Start/Pause button for 5-10 seconds.
Step 4: Reconnect the power cord to the outlet.
Step 5: Turn the washer on and select a short cycle.
Step 6: Run the cycle and check whether the error code or operational issue has cleared.
If problems continue after resetting, further diagnosis may be required to identify a faulty component.
What is the difficulty level for replacing a DC97-16350U suspension rod?
Replacing a DC97-16350U suspension rod is generally considered a moderate-level repair. Most DIY users with basic hand tools can complete the job in about 30-60 minutes. The repair typically involves disconnecting power, accessing the top panel, removing the worn suspension rod, and installing the new assembly. Care should be taken to support the washer tub properly during replacement. If multiple rods show wear, replacing the complete set is often recommended for optimal balance and performance.
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