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Product Description
The Whirlpool Washer Suspension Rod Kit – WTW5000DW2 is designed to restore the balance and stability of your washer by addressing issues like excessive shaking, loud noises, or uneven loads. This replacement kit ensures reliable, quiet operation by stabilizing the washer drum during cycles.
Key Features of Whirlpool Washer Suspension Rod Kit – WTW5000DW2
- Direct-Fit Design: Engineered to match the original mounting locations and rod length for the WTW5000DW2 and compatible top-load models.
- Vibration Reduction: The rods and bushings are specifically designed to damp tub movement, reducing noise and stabilizing spin.
- Heavy-Duty Construction: Rods constructed of durable steel with wear-resistant coating, designed to withstand repeated cycles and full drum loads.
- Straightforward Installation: Each rod installs in the existing brackets without major disassembly; no special tools required beyond basic hand tools.
- Improved Balance and Performance: Replacing worn or broken rods helps ensure the washer remains stable even during high-spin cycles, preserving the floor and cabinet from damage.
Technical Specifications
- Kit for: WTW5000DW2 (top-load Whirlpool washer)
- Components Included: Four suspension rods with corresponding bushings and mounting cups
- Material: Steel rods with rubber/metal bushings for mounting support
- Mount Style: Direct replacement in original washer frame—install rods in their designated mount points, no modification necessary
- Compatibility Note: Fits many Whirlpool, Maytag, Kenmore top-load machines that use the same suspension rod setup
- Weight: Lightweight kit overall (approx 1-2 kg)
Common Causes
- Suspension rods stretched, broken or worn out: leading to visible tub sag or excessive vibration.
- Bushing failure or mounting cup wear: causing the drum assembly to shift during spin.
- Overloading the washer consistently: putting excess stress on suspension components and accelerating rod failure.
- Uneven loads or frequent high-spin cycles: increasing wear on suspension rods and associated mounts.
Symptoms & Installation Guide
Signs & Symptoms
- The washer shakes violently or moves across the floor during spin, often banging against cabinetry.
- Tub appears tilted, one side lower than the other, or visibly off-centre when the lid is open.
- Spin cycle is very noisy or the drum contacts the cabinet or frame during operation.
- Washing performance suffers, load imbalance persists even when load is correct.
Installation Guide
- Disconnect power to the washer and unplug it or turn off the breaker.
- Pull the washer out and tilt it if necessary to access the bottom front of the tub/suspension area.
- Remove the old rods: detach the mounting cup from the frame, remove the rod and bushing assembly.
- Inspect the mount brackets and cups for wear or damage; clean any debris and ensure bracket seats are intact.
- Install the new rods: Insert the rod assembly into the cup, align and secure the mounting bracket. Repeat for all four rods.
- Return the washer to level position and slide it back in carefully; ensure the feet are properly adjusted.
- Restore power. Run an empty test cycle with a light load to check for stability, minimal vibration and normal spin behaviour.
Return Policy
- Hassle-free returns within 30 days of purchase.
- Items must be unused and in original packaging.
- Quick refunds issued after inspection of the returned product.
- Free replacement offered for defective or damaged items.
- Dedicated support team ensures a smooth and transparent return process.
Compatible Models
Locate your appliance’s model number on the manufacturer’s label and use it to check part-model compatibility before ordering.
Where to find my model number?
| Brand | Model Number | Model Description | Exploded View |
|---|---|---|---|
No Models Found
The Whirlpool Washer Suspension Rod Kit – WTW5000DW2 is the correct replacement for the following model numbers
The Whirlpool Washer Suspension Rod Kit – WTW5000DW2 is designed to restore the balance and stability of your washer by addressing issues like excessive shaking, loud noises, or uneven loads. This replacement kit ensures reliable, quiet operation by stabilizing the washer drum during cycles.
Key Features of Whirlpool Washer Suspension Rod Kit – WTW5000DW2
- Direct-Fit Design: Engineered to match the original mounting locations and rod length for the WTW5000DW2 and compatible top-load models.
- Vibration Reduction: The rods and bushings are specifically designed to damp tub movement, reducing noise and stabilizing spin.
- Heavy-Duty Construction: Rods constructed of durable steel with wear-resistant coating, designed to withstand repeated cycles and full drum loads.
- Straightforward Installation: Each rod installs in the existing brackets without major disassembly; no special tools required beyond basic hand tools.
- Improved Balance and Performance: Replacing worn or broken rods helps ensure the washer remains stable even during high-spin cycles, preserving the floor and cabinet from damage.
Frequently Bought Together
Customer Reviews
Frequently Asked Questions
Quick answers for your replacement part needs
Where can I buy the Suspension Rod Kit for my Whirlpool WTW5000DW2 washing machine?
You can purchase the Suspension Rod Kit for your Whirlpool WTW5000DW2 washing machine directly from our website. Ordering with us guarantees you receive a genuine replacement designed to restore your washer’s stability and performance. Avoid generic or third-party parts, as they may not fit correctly or function reliably.
Is the Suspension Rod Kit compatible with my Whirlpool WTW5000DW2 washing machine?
Yes, this Suspension Rod Kit is specifically designed for the Whirlpool WTW5000DW2 washing machine. Always confirm your washer’s model number before ordering, or check the compatibility list provided on the product page.
How do I install the Suspension Rod Kit in my Whirlpool WTW5000DW2 washing machine?
To install the Suspension Rod Kit: 1. Unplug the washing machine and remove any laundry. 2. Tilt the washer carefully to access the suspension rods. 3. Remove the old rods and replace them with the new Suspension Rod Kit. 4. Ensure each rod is securely attached and the washer is level. 5. Restore power and run a test cycle to confirm proper operation. Refer to your washer’s user manual for model-specific instructions. Professional installation is recommended if you are not comfortable with DIY repairs.
How can I track my order for the Whirlpool WTW5000DW2 washing machine Suspension Rod Kit?
Once your order ships, you’ll receive a tracking number via email or in your account. Use this number on the courier’s website to track delivery progress. Our support team is available if you need assistance.
What is the estimated shipping time for the Whirlpool WTW5000DW2 washing machine Suspension Rod Kit?
Shipping times vary depending on your location and chosen delivery method. Standard shipping typically takes 5–10 business days, while expedited shipping is faster. You’ll be notified as soon as your order has shipped.
Can I return the Suspension Rod Kit if it doesn’t fit my Whirlpool WTW5000DW2 washing machine?
Yes, you may return the Suspension Rod Kit if it doesn’t fit your washer. The part must be unused, in its original packaging, and accompanied by proof of purchase. Returns are processed promptly for a replacement or refund.
How can I contact customer support for help with Whirlpool washing machine parts?
You can reach our customer support team via phone, email, or live chat. We’re happy to help with compatibility checks, installation guidance, and order support. For faster service, have your washing machine model number and order details ready.
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